Refund Policy

Paid subscription plans (Growth and Agency) include a 30-day money-back guarantee. If Ozvor is not right for you, email us within 30 days of your first payment and we will refund that payment. No hoops.

You can also cancel any time, with no lock-in. Cancellation takes effect at the end of your current billing period, and you keep access until then. We do not auto-refund unused time on later renewals — cancel before a renewal date to avoid the next charge.

The Get-Cited Kit is a one-time purchase. It comes with a deliverable guarantee: if the three content drafts in your Kit are not publish-ready, we will refund the $29 on request.

The guarantee covers the deliverable — the drafts and audit you receive — not any AI-search outcome. AI systems are non-deterministic, so we never promise a specific citation, ranking, or traffic result.

Ozvor Pages is a one-time $99 purchase. If your 5-page site is not live and ready to publish, we will refund the $99. As with the Kit, the guarantee covers the deliverable, not any AI-search or traffic outcome.

• The free AI Visibility Test — it is free, so there is nothing to refund.
• Renewals of a subscription past the first 30 days (cancel before the renewal date instead).
• Done-for-you OrganicPosts work that has already been delivered, except as agreed in your engagement.

If you are a consumer in Brazil or the EU, this policy is in addition to your statutory rights (for example, the CDC right of withdrawal in Brazil), which it never limits.

Email support@ozvor.com from the address on your account. Tell us what you bought and that you would like a refund — you do not need to give a reason. We aim to reply within 1 business day.

Approved refunds go back to your original payment method via our payment processor (Stripe). Depending on your bank, it can take a few business days to appear. Questions? See our Support page or our Terms of Service.